Frequently asked questions

KE-BOOKING^® is edited by KAMYAB-EDITIONS. French company, created in 2011.

KE-BOOKING^® is aimed at all accommodation establishments: hotels, bed and breakfasts, lodgings, furnished tourism, vacation rentals, campsites. It is available for professionals and for individuals. It has been thought for them and is completely adapted to their business. Whatever the size of the structure, KE-BOOKING^® can meet the needs of everyone.

KE-BOOKING^® is much more than an online payment solution. It is a complete solution that allows you to MANAGE your daily business and SELL all of your services.
Elle répond aux différentes formules que vous pouvez avoir.

By reading the descriptions given on this site. Please note that following your quote request we will contact you by phone to discuss your needs and make sure that the solution is right for you.

By contacting us via the contact form of this site. Contact form.

It's up to you. Indeed, if you have opted for your customers to pay a deposit (deposit or down payment) online via KE-BOOKING^® payment, the booking engine cash the customer the booking guarantee and give you back your money at the beginning of each month.

Yes. The system authorize the reservation amount to be paid directly to your establishement. In this configuration, the KE-BOOKING^® booking engine ask the customer for a card mark to guarantee the reservation.

Yes. You just configure the system to this effect.

No. KE-BOOKING^® is a turnkey solution, you have no contract to take with a bank.

No. The payment solution is integrated with KE-BOOKING^®.

No. KE-BOOKING^® is a turnkey solution, bank transactions are managed by our system.

Every month, your bookings paid via KE-BOOKING^® are recorded and the amounts are paid to you directly to your bank account via SEPA bank transfer.

A the begining of each month.

No. KE-BOOKING^® own a specific bank account dedicated to the collection of the deposits of your customers.
This account is a transit account between customers and owners.
Most of the time, your money will be payout before the stay of your client.

Yes, in PDF format downloadable and printable from your software.

Yes. However this is reserved for the owners managing their activity in the form of a company and having activated this free option.

The cost is calculated according to the characteristics of your establishment and the options chosen in the form of subscription (from 20 € / month).

You pay for quality tools and services that allow you to manage your business on a daily basis (booking engine, hotel software (PMS), Channel Manager, etc.). You pay a development team that continues to innovate and develop high value-added services for you. You also pay a support team that monitors the platform 24/7 and a personalized support. The purpose of personalized support is to help everyone to implement their solution, to advise them on the implementation of its rates, selling policy etc. KE-BOOKING^® is a remote service but you are accompanied daily.

We own our solutions, so there is no intermediary or subcontractor to pay.

No. It's included in the price of the service.

No. It's included in the price of the service.

No. It's included in the price of the service.

No. The use of the softaware for your reservations coming from your other channels is included.

The regsitration is done online in two steps:
1) fill out the request for quotation form, we will study your request and we will contact you by phone
2) then you just have to accept and pay the quote if it suits you
You are registered at KE-BOOKING^®, you can start setting up your account.
At any time we remain available through the contact form or by appointment to answer your questions.

The online acceptance of the conditions validates date and signature of the contract.

No. The opening of the account is done online and is done simply by means of forms.

No. The interface is simple and intuitive, helps guide you and our team answers you for more complicated questions.

It takes a few hours after signing the contract online for online booking to be available on your site and your facebook page.
To set up your account, it takes between 30 minutes and 2 hours depending on the size of your structure and we make a point together on your rates either by mail or by phone.
Once your data is validated, it remains only to set up your module using a simple copy / paste.

No. The Facebook application is not mandatory, it allows you to add a live sales channel and allows your visitors / fans to see your services and book faster.
You can install the Facebook application only on a fan page, not on a profile page.

Your client receives a confirmation email containing the number of his reservation and the summary of the services ordered.

Yes, the PMS permits to send a confirmation to your customers for your bookings entered manually.

Less than 3 minutes.

The reservation is made in 3 steps:
1) check availability and rates
2) Entering customer information
3) Payment or bank imprint
The entire booking is done on secure pages in HTTPS.

At the same time as sending the confirmation to your customer, the platform sends you an email with the essential elements of the reservation. The booking details are available immediately in the PMS.

Yes. & Agrave; your colors and logo.

Different calendars allow you to check the availability of a date during a reservation request by phone or email.

Yes. The system even allows them to be distinguished by a color code.

Yes. The system even allows them to be distinguished by a color code.

Yes. You can use as many channels as you need.

The system offers him dates so that he can adapt his stay if possible and for you not to miss a sale that was possible.

Yes. KE-BOOKING^® proposes a very efficient system of seasonality to allow you to set up a tariff policy closer to your needs.

Yes. The possibilities offered by the booking engine KE-BOOKING^® are very extensive. It is almost possible to do everything in terms of tariff.
If you have a doubt about your rates, you can contact us by the contact form of the site by indicating your site and we will tell you if it is possible to set up your rates or what adaptations to consider.

The booking engine KE-BOOKING^® allows you to make promotions in euros or as a percentage of all the services you offer.

Yes. The solution allows you to offer themed stays, packaged stays and special offers to your customers.

Yes. The solution allows you to offer your customers your gift cards to buy.

KE-BOOKING^® offers you different tools to put the reservation online on your site:
1) a reservation module
2) booking buttons to put closer to the description of your services (rooms, rentals, packages, ...).

The installation of the module is very simple, just copy / paste a code and place it on your site. If you are an administrator of your site, it will take a few seconds.
If you go through a webmaster, it will not take more time (if no editing of the page is necessary).

To set up the booking on your Facebook page, simply set up our Facebook application by clicking on a link.
Attention, you need a Facebook page and not a profile

No. This is done in two minutes, without any computer skills.

No. You must be an administrator of your Facebook page. Our application installs in 1 click.

It is included in the subscription.

Yes. To allow your fans to book easily, the inventory of your services is under your application for each tab.
You can more easily communicate on promotions, special offers, themed stays that you put in place and you can sell them directly to visitors of your page.

Yes. A cancellation link is provided with the confirmation.

The cost of cancellation for the customer depends on the information you have set in the software. KE-BOOKING^® does not charge anything more to the customer.